Your Digital Bridge Between Practices and Labs

With Pricing Controlling, Seamless RX, and Full Patient Case History

Dental Service Organizations

DSO Workflows,

Reimagined with GreatLab

Connect your practices, labs, and patients in one modern platform

Centralized RX Management

All intraoral scans and digital files (e.g. STL) flow directly into GreatLab. Dentists can create RX prescriptions and attach relevant files in one place.

Seamless Lab Communication

Structured messaging workflows between dentist and lab. Easy feedback, no lost messages, no WhatsApp noise.

Enforced Pricing Controls

Labs cannot add extra line items or change pricing post-approval. Eliminates the need for 3rd-party procurement tools like Arriba.

Plug-and-Play Lab Integrations

Easily onboard any lab system (LMS) with automated file/report sync. Works even with legacy or partner-specific systems.

Doctor-Controlled Lab Flows

Doctors can choose preferred labs within limits set by the DSO. Central rules, local autonomy.

Finance & Reporting

Gain visibility on lab spend per practice with cost per case, per patient, per procedure & more.

Frequently Asked Questions

How does GreatLab ensure secure and compliant data exchange between our practices and labs?


GreatLab is built with enterprise-grade security and full HIPAA compliance at its core. All patient data, digital files, and communications are encrypted in transit and at rest. Access controls and audit trails ensure only authorized users can view or modify sensitive information.

Our platform undergoes regular security audits and is designed to meet the strictest regulatory requirements for dental and healthcare organizations.

Can GreatLab integrate with our existing Practice Management System (PMS) and lab software?


Yes! GreatLab offers plug-and-play integrations with most major PMS and Lab Management Systems (LMS). Our flexible API and integration toolkit allow seamless syncing of patient data, case files, and reports—even with legacy or custom systems.

We provide onboarding support to ensure a smooth transition and minimal disruption to your current workflows.

How does GreatLab help DSOs control costs and prevent unauthorized lab charges?


GreatLab enforces strict pricing controls: labs cannot add extra line items or change pricing after a case is approved, eliminating surprises and unauthorized charges.

Our centralized dashboard gives you real-time visibility into lab spend per practice, per patient, and per procedure, with auto-generated reports for finance and procurement teams. This transparency helps DSOs optimize costs and negotiate better lab agreements.

What support and training does GreatLab provide for DSO teams and affiliated practices?


We offer comprehensive onboarding, including live training sessions, video tutorials, and step-by-step guides for both clinical and administrative users.

Our dedicated support team is available via chat, email, and phone to assist with any questions or technical issues. Plus, we provide ongoing updates and best-practice resources to ensure your teams get the most out of GreatLab as your organization grows.

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.

Ready to streamline your lab workflows?